The more downtime costs you, the more often we back up your data and the faster we respond.
For brochure and corporate sites without forms
For online stores and sites with lead forms or customer accounts
For sites where an hour of downtime costs money
| Care | Business | Reserve | |
|---|---|---|---|
| Server | Shared | Shared | Dedicated |
| Site file backup | Nightly | Nightly | Nightly |
| Database backup | Once a day | Every 4 hours | Every hour |
| Maximum data loss in an outage | 1 day | 4 hours | 1 hour |
| Backup history | 6 months | 6 months | 1 year |
| Where backups are stored | Two data centers | Two data centers, region of your choice | Two data centers, region of your choice |
| Disaster recovery | From backup | From backup, with priority | Standby server ready |
| Uptime monitoring | Every minute | Every minute, from two countries | Every minute, from two countries |
| Scanning for signs of a breach | Every hour | Every hour | Every hour |
| Post-hack cleanup | Rollback from backup | Rollback from backup | Manual cleanup included |
| Leads reach your inbox | — | We check | We check |
| Response time | Business hours | Within 4 business hours | Within an hour, weekends too |
| Site edits | Billed hourly | Billed hourly | 2 hours a month included |
| Restore test with you | — | — | Quarterly |
| Report | Monthly | Monthly | Monthly, plus a quarterly review |
| Invoices | On request | Yes | Yes, with a guarantee in the contract |
| If we can’t restore your site | A month free | A month free | Full-year refund |
Your site stays with you; we monitor it and make backups.
$120 per year
Improvements and changes to your site, on request.
5, 10 or 20 hours
For the second and every additional site on Care and Business.
25% off
Prices are for a typical site with typical traffic. If your site needs a more powerful server, the difference is billed at the provider’s price.
We’ll review your site, tell you honestly whether we can take responsibility for it, and move it over ourselves. You don’t have to lift a finger.